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Terms & Conditions - La Fabrrica

Terms & Conditions

Please read these terms carefully before using our website or purchasing our products.

Home Terms & Conditions

Effective Date: December 2, 2024

These terms govern your use of La Fabrrica services.

Agreement to Terms

By accessing or using our website, visiting our showroom, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our services.

Account Registration

1

Eligibility

You must be at least 18 years old to create an account or make purchases.

2

Account Security

You are responsible for maintaining the confidentiality of your account credentials.

3

Accurate Information

You must provide accurate and complete information during registration.

Product Information & Pricing

Product Descriptions

We strive to provide accurate product descriptions, colors, and specifications. However, actual colors may vary due to monitor settings and fabric dye lots. We recommend requesting physical samples before bulk orders.

Pricing

All prices are in Indian Rupees (₹) and are subject to change without notice. Prices do not include taxes or shipping charges unless explicitly stated. We reserve the right to correct pricing errors.

Minimum Order Quantity (MOQ)

Most fabrics have a minimum order quantity of 3 meters. Bulk orders (100+ meters) may qualify for special pricing. Contact our sales team for custom MOQ requirements.

Order Processing & Payment

Order Confirmation

Orders are confirmed only after payment verification

Payment Methods

We accept UPI, bank transfer, cards, and cash

Tax Invoice

Tax invoice provided with GST details upon request

Shipping & Delivery

Service Timeframe Charges
Standard Delivery 3-7 business days ₹50-200 based on location
Express Delivery 1-3 business days ₹150-400 based on location
Pickup from Showroom Same day (if in stock) Free

Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control.

Returns, Refunds & Exchanges

Return Policy

Non-Returnable Items

  • Custom cut fabrics (cut to specific measurements)
  • Custom dyed or printed fabrics
  • Clearance or sale items
  • Damaged due to customer mishandling

Eligible for Return

  • Defective or damaged fabrics (within 7 days)
  • Wrong item shipped (within 3 days)
  • Unopened sample orders (within 15 days)

Refund Process

1

Contact our support team within return period

2

Return item in original condition with tags

3

Inspection and approval (3-5 business days)

4

Refund processed within 7-10 business days

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, photographs, and product designs, is the property of La Fabrrica and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

Limitation of Liability

Important Legal Notice

To the maximum extent permitted by law, La Fabrrica shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our website or services
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, or the like that may be transmitted through our website

Governing Law & Dispute Resolution

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

Dispute Resolution

We encourage you to contact us first to resolve any issues. If a dispute cannot be resolved amicably, it shall be settled through arbitration in Surat, Gujarat, in accordance with the Arbitration and Conciliation Act, 1996.

Changes to Terms

We Reserve the Right to Modify

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

Need Help?

If you have any questions about these Terms & Conditions, please contact us:

Showroom Address

Ground Floor, 17-18-19, Rajhans Ornate

Parle Point, Surat - 395007, Gujarat

Business Hours: 10:00 AM - 8:00 PM